Down Hall achieves Four Star AA Silver Stars
Down Hall Hotel and Spa has recently gained Four Silver Stars from the AA, an improvement from their previous Four AA Black Stars. The merit score rose from 77% to 87%, marking one of the highest jumps the visiting inspector has ever seen.
The Silver Star Award is only given to hotels that offer a superior level of quality within their star rating; high standards of hotel keeping; and hold an AA Rosette award for the quality of food. A 4-star hotel must achieve a merit score of 83% or more to be recognised for the rating. Hotels assessed by the AA are rated under a set of quality standards agreed by the AA and the UK tourist authorities.
The Silver Star Award comes following a £6.5million refurbishment of the 100-bedroom property in Bishop’s Stortford, including a brand new spa which launched in early 2016. The beautiful property lies within 110 acres of gardens and woodland on the Hertfordshire/Essex border.
Andrew Oxley, General Manager of Down Hall, says: “We are delighted to have been awarded Four Silver Stars from the AA. It is a reflection of the hard work our dedicated teams put in every day and the incredible results of our ongoing refurbishments.”